Certified, knowledgeable inspectors and a dedicated group of customer service representatives make up the Pro Spex team.
VISION, MISSION, AND CULTURE
Create a team of professionals prepared for the constantly changing environment in which Real Estate ownership exists. Utilizing technology to better serve our customers by continuing to provide a means to educate property owners. With a better understanding of their investment, we hope to continue to create smarter owners and investors, while also creating a company in which each team member realizes their full potential, and has the opportunity to pursue their dreams.
To be the best community conscious property inspection company in the DMV, delivering a quality inspection experience every time, while engaging in community responsible projects. Our objective is to educate customers, enabling them to better understand their investment and creating opportunities in the community. By continuing to educate ourselves, and maintaining strong ethical standards and integrity, we will deliver.
Trust: Remembering that success is a team sport that depends trust and integrity. We will focus our thoughts, energy, and attention on the successful outcome of whatever we are doing. We will display pride, competence, and personal confidence in ourselves and our team.
Excellence: Strive for excellence by taking advantage of educational opportunities that lift the entire team. We will continue to learn our business in order to teach someone else. We will respect ourselves, our family, our team members, and our customers in word and in deed, pursuing excellence at all times.
Attitude: Maintain a success-minded attitude at all times and in all we do. We will always speak the truth about what we see and what we do. We promise to give and commit to 100 percent in all that we do and work towards. We are committed to the vision, mission, culture, and success of Pro Spex, its current and future team, and its customers at all times.
Motivation: Motivate each other through respectful dialogue, challenging each other to succeed. Speak positively to all team members and customers publicly and privately. We will speak with good purpose using empowering and positive conversation. We will take responsibility for responses to our communication and apologize for any upsets first and then look for a solution.
Our team has stellar reviews all across the web. We have an A+ rating from the Better Business Bureau, and received Super Service Awards from Angie's List consecutively since 2012. See more reviews here.