One of the biggest considerations when buying a piece of real estate, is its condition. How much can you find out in the short space of time you have. The vast majority of purchasers do not think about the inspection until they have placed an offer, leaving themselves less than 7-10 days to find the right company. When they do find that property, they then turn to the agent and ask for an inspector. Unfortunately this dynamic is riddled with factors that work against the best interest of the purchaser. To name a few:
Good inspectors are often busy and hard to get on their calendar at the last minute.
The inspector should always be an independent 3rd party that works exclusively for the purchaser. Many inspection companies subscribe to Realtor, “Preferred Lists”, a practice that invites a conflict of interest.
There is no time to get to know the individual that will assist you in making the biggest investment of your life.
Most inspectors are small business owners with no business experience
Many purchasers, lacking the knowledge, will tend to try to find the “best inspector”, but make their decision based on price. It is important to understand that unlike the other professionals involved in the transaction, inspectors are not equal. The inspection industry is very loosely regulated, and as such there are significant differences between inspectors. Few people know that the vast majority of inspectors enter the industry without participating in an apprenticeship program, unlike electricians and plumbers and HVAC technicians where at least a 2 year apprenticeship is required. Advances in technology and the willingness of inspectors to invest in their companies also produces differences that customers should take into account.
The following is a list of questions customers should ask:
Are you licensed and in what states (DC does not require licensing)
How long have you been in business?
Can you get a copy of the inspection agreement?
Do you have a Limitation of Liability Clause in your contract?
Can you get a sample report?
What prior experience do you have that is related to home inspections?
Do you offer any Service Guarantees?
If you miss something what happens?
Are your inspectors IR certified?
Do you charge extra for the use of IR cameras?
How do you inspect tall roofs above 2 stories?
How is my report delivered to me?
How long does it take to get a report?
Do your reports use Video?
How much Gen Liability Insurance do you carry?
Do you carry Errors and Omissions insurance?
Do you have reviews on Angie’s list, Yelp and Google?
Do I get to choose the inspector I want?
Do you do Radon testing in-house?
Can I schedule any time or do I have to speak to someone?
What is the process for resolving a complaint?
Are they members of any Realtor “Preferred Lists”
Are they members of any national organisations (InterNACHI, ASHI)